We’re here to help you regain stability and achieve long-term sustainability. Here’s a simplified guide to what you can expect:
Response: Our Client Care Coordinator will respond
Timeline: Within 24 hours of submitting a request.
Details: You’ll receive a welcome video, this visual timeline, and an intake form.
Timeline: Within 24 hours of your initial contact.
Details: Fill out and submit the intake form.
Timeline: Within 24-48 hours.
Details: Your Case Manager reaches out to schedule an onboarding call. You’ll also receive a care package.
Timeline: Within 2 days after we receive your intake form.
Details: We create a customized Plan for Success and review it with you.
Timeline: Sent within 48 hours of the onboarding call. Follow-up within 1-2 business days.
Details: You approve and sign the custom plan, and we start implementation.
Timeline: After approval, plan begins.
Details: We coordinate appointments with our financial, debt, career, therapy and legal teams, or others as needed.
Timeline: Scheduling meetings with appropriate teams within 7-10 business days
Details: Regular check-ins to ensure everything is on track.
Timeline: Lasts 2-12 weeks.
Details: We celebrate your success and transition towards a self-sustaining future.
Timeline: General cycle is about 6 months, but we are not going anywhere!
